mwgbet Privacy Policy – How We Handle Your Personal Data

1Overview

mwgbet operates as an online gaming platform serving players in the Philippines. As part of delivering this service, we collect and process certain personal information. We take that responsibility seriously — we only collect what we actually need, we store it securely, and we are transparent about how it is used.

This policy is written to be straightforward and readable. If anything is unclear, our support team can be reached through the contact details in Section 12.

2Data We Collect

The categories of personal data mwgbet may collect include the following:

mwgbet does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information beyond what is strictly required for responsible gaming compliance.

3How We Collect It

mwgbet collects personal data through the following means:

• Direct submission — when you complete registration, submit KYC documents, make a deposit or withdrawal, or contact our support team.
• Automated collection — when you visit our website or use the mobile app, technical data such as your IP address, device type, and session activity is recorded automatically.
• Third-party payment processors — when you transact through a Philippine e-wallet or bank transfer, the payment provider shares the transaction reference details necessary to credit or debit your account.
• Identity verification providers — KYC verification may involve a third-party identity service that processes your submitted document to confirm authenticity.

4How We Use Your Data

mwgbet uses personal data for the following purposes:

• Creating and managing your player account, including login authentication via OTP.
• Processing deposits and withdrawals in Philippine Peso to and from your verified payment accounts.
• Verifying your identity as required for KYC compliance and for withdrawal processing.
• Providing customer support and responding to account queries.
• Detecting and preventing fraud, money laundering, and prohibited conduct as defined in our Terms and Conditions.
• Sending account-related communications — including security alerts and transaction confirmations.
• Improving platform performance and user experience based on aggregated, anonymised usage data.
• Complying with applicable legal obligations.

mwgbet does not use your personal data for unsolicited marketing without your consent. If you have opted into promotional communications, you can withdraw that consent at any time through your account settings.

5Sharing Your Data

mwgbet does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited circumstances:

• Payment processors — to facilitate deposits and withdrawals through Philippine e-wallets and bank channels.
• KYC and identity verification providers — to verify your identity as part of the account verification process.
• Game technology providers — limited technical identifiers may be shared with game platform providers to support game session integrity and fairness audits.
• Legal and regulatory requirements — where required by applicable law, court order, or regulatory authority, mwgbet may disclose personal data as legally obligated.
• Fraud prevention — relevant data may be shared with fraud detection services to protect the platform and its members.

All third parties that handle personal data on mwgbet's behalf are subject to data processing agreements that require them to keep your information secure and use it only for the purpose specified.

6Data Security

mwgbet applies technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These include:

• SSL (Secure Socket Layer) encryption on all data transmitted between your device and the mwgbet platform.
• OTP (one-time password) verification required for login and sensitive account actions.
• Access controls that restrict internal access to personal data to authorised personnel only.
• Regular security reviews of platform infrastructure.

While mwgbet implements strong security practices, no online system can guarantee absolute security. You are responsible for keeping your password confidential and not sharing your account credentials with anyone.

7Data Retention

mwgbet retains personal data for as long as necessary to fulfil the purposes for which it was collected — including ongoing account management, legal compliance, and dispute resolution.

When an account is closed, mwgbet retains certain records for the period required by applicable law — in particular transaction records and KYC documentation, which may need to be kept for anti-money laundering compliance. After the applicable retention period, personal data is securely deleted or anonymised.

8Cookies and Tracking Technologies

The mwgbet website uses cookies and similar tracking technologies to support platform functionality and improve your experience. Cookies are small data files stored on your device when you visit the site.

• Essential cookies — required for core platform functions such as maintaining your login session.
• Performance cookies — used to collect anonymised usage data that helps us understand how pages are used and where improvements can be made.
• Functional cookies — used to remember your preferences, such as language and display settings.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality. mwgbet does not use cookies to serve third-party advertising.

9Your Rights

As a registered member or platform user, you have the following rights regarding your personal data:

To exercise any of these rights, contact the mwgbet support team using the details in Section 12.

10Minors

mwgbet is strictly for users aged 21 and above. We do not knowingly collect personal data from anyone under this age. Age is verified during the KYC process as a standard requirement for all registered accounts.

If we become aware that an account is held by a person under the age of 21, the account will be suspended and any relevant data will be handled in accordance with applicable law.

11Changes to This Policy

mwgbet may update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform features. When material changes are made, we will post the updated policy on this page with a revised "Last Updated" date.

Continuing to use mwgbet after a policy update is posted constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed.

12Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach the mwgbet support team at:

Please include your registered email address and a brief description of your request so we can assist you efficiently. Identity verification may be required before personal data is shared or amended.